Holzwerk Rockenhausen GmbH & Co. KG is committed to sustainable actions with regard to customers, employees, suppliers and the environment. Sustainability means that the quality of products and delivery reliability is our first priority.
Quality is the basis for all of our activities. It is firmly established in our corporate strategy and is communicated, understood and implemented across all areas of our company. It is the basis for all of our employees’ work.
Customer satisfaction is our number one priority. With products that meet customer requirements, high delivery reliability and outstanding service, we can guarantee this level of satisfaction.
We believe that quality generally has to be achieved at the beginning of the value creation process. Our suppliers therefore play a key role in the development of quality products. We make sure that suppliers only use materials that meet our quality standards.
All processes in the value chain are accompanied by continuous quality improvement.
In all areas of our company, our employees understand the requirements for achieving the necessary quality and set about meeting these requirements independently. The individual departments are committed to defining measurable quality objectives, establishing and implementing measures, and monitoring their effectiveness.
The company’s success is determined by our employees’ motivation, training and identification with our products. The maintenance and continued development of our QM system enables us to improve quality on an ongoing basis and ensure job security.
Our goal is to shape the national and international market through product innovations and new quality standards and to establish and purposefully expand our market position. Accordingly, management is kept informed of the effectiveness of the QM system at all times.
Signed Martin Rau, managing director